Call Center Management


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Cc-Modeler  v.2. 1. 2023

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation.

ErlangXLS  v.1.0

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B.





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School Manager  v.11

School Manager is the ultimate school and education center management system in the world. This is a software application designed to address all aspects of non-traditional and traditional education. It is used by training center, tuition center,

AsterCRM  v.386

asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions.

Simtrain  v.1.20

This is an web based tuition center management system with features like manage student info, employee/tutor info, tuition class and registration, product & services, payment, generate official receipt, cash onhand, stock.

PrettyMay Call Recorder for Skype

PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype calls on Windows easily. Besides the call recording funtions built in, PMCRS offer many features such as storing Skype voicemail into MP3 files,

Call Alert!  v.1.0.0.1

You have no doubt wished you could be aware on who is calling without the need to pick up the phone and answer a call. Call Alert! enables your PC to recognize the caller without the need to answer. Call Alert!

Voicent IVR Studio

IVR Studio for easy development of interactive voice response system. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Voicent IVR solution offers point-and-click call

SentryWorks Screen Recorder  v.2.0

Abra product is the most powerful screen recording solution available, and it allows you to save recordings in the Adobe Flash file formats (SWF & FLV). Abra™ is the most efficient and easiest to use screen recording application.

Excel Dialer Pro  v.7.9.0.21

It has all the features of Phone Dialer Pro plus: - dials directly from Excel spreadsheet with the single (or double) mouse click - or it can dial automatically all phone numbers from the spreadsheet - records phone conversation to a wave file.

Phulmonty  v.1. 1. 2003

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they

Nblade  v.2. 4. 2002

This is a complete and modular system for the management of your network, from security issues to business communications (VOIP PBX, FAX, VPN, FIREWALL, ADDRESSBOOK).

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